Privacy Policy

Malayali Media ("we," "us," "our") operates malayalimediaonline.com (the "Site"). This Privacy Policy explains what personal data we collect, why, how it is used and protected, and the rights you have under applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000 and rules made thereunder.

1. Who We Are

Data Fiduciary: Malayali Media Online
Operating Address: Angamaly, Kerala, India – 683576
Phone: +91 70346 94975
Contact: via our Contact page

2. Information We Collect

Information you provide directly: Your name, email address, phone number, and message content when you contact us, subscribe to our newsletter, submit a story tip, comment on an article, or make an advertising/branding enquiry.

Information collected automatically: IP address, browser type, device information, pages visited, referring URLs, and approximate location, collected via cookies and similar technologies as described in our Cookie Policy.

Information from third parties: Where you interact with our embedded social plugins (Facebook, YouTube) or sign in via a third-party service, we may receive limited profile information from that platform, subject to your settings on that platform.

3. How We Use Your Information

Operate, maintain, and improve the Site and its content
Respond to enquiries, comments, and support requests
Send newsletters and updates you have subscribed to
Analyse site usage and traffic patterns
Serve and measure advertising, including personalised ads via Google AdSense
Comply with legal obligations and enforce our Terms of Service

4. Legal Basis for Processing

Under the DPDP Act, 2023, we process personal data on the basis of your consent (for newsletters, comments, and optional marketing communications) or for legitimate uses, such as responding to a request you initiate or complying with a legal requirement. You may withdraw consent at any time by contacting us; this will not affect processing already carried out.

5. Advertising and Third-Party Services

This Site displays ads served by Google AdSense. Google, as a third-party vendor, uses cookies (including the DoubleClick DART cookie) to serve ads based on your prior visits to this and other websites. You can opt out of personalised advertising via Google Ads Settings (adssettings.google.com) or www.aboutads.info. We also use Google Analytics for aggregated traffic analysis. We do not sell your personal data to third parties.

6. Data Sharing

Service providers who help us operate the Site (hosting, analytics, email delivery), under confidentiality obligations
Advertising partners (Google AdSense and its network), as described above
Law enforcement or regulators, where required by Indian law or a valid legal order

7. Data Retention

We retain personal data only as long as necessary for the purposes described above, or as required by law, after which it is securely deleted or anonymised.

8. Data Security

We implement reasonable technical and organisational safeguards — including access controls and secure storage — to protect personal data against unauthorised access, alteration, disclosure, or destruction, consistent with the reasonable security practices expected under the IT Act, 2000 and its rules.

9. Your Rights

Subject to the DPDP Act, 2023, you have the right to:

Access the personal data we hold about you
Request correction or updating of inaccurate data
Request erasure of your data, where applicable
Withdraw consent for processing based on consent
File a grievance regarding our handling of your data

To exercise these rights, contact us using the details in Section 1.

10. Children's Privacy

The Site is not directed at children under 18, and we do not knowingly collect personal data from children without appropriate consent. If you believe a child has provided us with personal data, contact us and we will take steps to remove it.

11. Grievance Redressal

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the DPDP Act, 2023, we have designated a Grievance Officer to address complaints regarding content and data handling on the Site.

Grievance Officer: [Name]
Designation: [Title]
Address: Malayali Media, Angamaly, Kerala, India – 683576
Email: [grievance email]

Response timeline: Complaints are acknowledged within 24 hours and resolved within 15 days, in line with statutory timelines.

12. International Data Transfers

Some third-party service providers (including Google) may process data outside India. Where this occurs, we rely on those providers' own compliance frameworks and, where applicable, standard contractual safeguards.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date, and, where required, notified via the Site.

14. Contact Us

Malayali Media, Angamaly, Kerala, India – 683576
Phone: +91 70346 94975 | Contact page: malayalimediaonline.com/contact

MALAYALI MEDIA